It’s challenging to get test results or pay a doctor’s bill since there are so many healthcare providers and insurance payer portals available. It cries out for peace.
Customers are starting to accept the notion of unified healthcare systems, which provide extra levels of data safety while alleviating portal pain points.
Some facets of our lives are characterized by consistent platforms. Amazon.com can satisfy all of our shipping, purchasing, and even some of our movie needs. According to Tali Goldstein, head of partnerships at FinTech Lynx, “I think that the healthcare market is today substantially more fragmented.
She listed the numerous websites and portals that consumers now use to book appointments, pay bills, etc., but claimed that there isn’t a single web location where people can go to find out what their insurance covers, what services are available to them through their plan, through their employer, or anything else. Unified platforms are now a goal, but not always a reality, in the healthcare industry, as is the case in other industries.
Lynx is a pioneer in this space, with its FinTech-as-a-Service platform for healthcare. The desire for streamlined, simpler digital healthcare experiences is growing.